Product and Document Downloads
Many companies need to provide customers with access to product and documentation updates on the web. Unfortunately, they rarely track this information and use it to their advantage.
By incorporating product and documentation downloads into an EnterpriseWizard implementation, we were able to help one company gain insights into their customer needs and issues. We created a "Downloads" tab for end users to download software updates and documents. Not only was this convenient to customers, but the company was able to: